Delete your GYMAURA account
Last updated : September 30, 2026
This page explains how to delete your GYMAURA account, what is erased and what may be kept. It is available without signing in and reflects the privacy policy of BEABLE2 PTE. LTD. ("BeAble2", "we").
1. Three ways to delete your account
In the app. Open your profile ("My profile"), tap the "Edit my details" badge on your photo to open "Edit my profile", then, at the very bottom of the page, tap "Delete my account" and confirm with "Delete account".
On the website, signed in to your account. Sign in at gymaura.ai, open "My data" (/en/account/data), choose "Delete my account", type DELETE to confirm, then submit.
By e-mail. Write to [email protected] from the e-mail address of your account, asking for it to be deleted.
2. What happens after your request
- Immediate deactivation (30-day grace period): as soon as you ask, your account is deactivated and you are signed out. For 30 days, you can cancel the deletion and recover your account by signing back in, by whichever means you normally use; your account and data are then restored.
- Permanent anonymisation (after 30 days): without a sign-in within that period, your identifying personal data is erased and account access is permanently disabled. This operation is irreversible.
3. What is erased
After that period, your identifying personal data (email address, name, identifier, phone number where applicable, profile photo) is permanently erased and account access is disabled.
The deletion request is relayed to the SPORT and NUTRITION engines, so that your sessions and your meals are deleted too. Your member record and the internal notes attached to it are deleted along with your account, in the same database.
4. What may be kept
Some non-identifying data (such as usage or entry records) may be kept in anonymised form, not linkable to you, for security, statistics and service improvement, or where a legal obligation requires it. Technical logs and entry records are kept for a limited period.
Your gym may also be required to keep certain items under its own obligations, in particular accounting obligations for amounts invoiced: those retentions are its responsibility and follow its own legal periods.
To learn more, see our privacy policy.